Concierge Services

Our Concierge Staff

Our friendly and knowledgeable staff are available to assist you in planning and scheduling activities, amenities, and services to make your stay a truly memorable one. To speak with us about your trip call 800-247-4431800-247-4431 or email us at

Bell Service

Our Bell Staff are available from 7:00 a.m. - 10:00 p.m. daily to assist you with your luggage... please inquire at our front desk.


If you would like to add one of our fine amenities to your reservation please contact us at 800-247-4431800-247-4431 or email at Food and amenities prepared daily by our award-winning Mahogany Grille restaurant staff, include:

  • Chocolate Covered Strawberries

  • Fruit and Cheese Plate

  • Boxed Lunches

  • All food amenities carry a 48 hour cancelation policy

Activity Scheduling

Our professional staff are available to assist in scheduling a variety of activities including massage, Durango & Silverton Narrow Gauge Railroad trips, rafting, Mesa Verde tours, dining, and more.

Business Services

Our front desk staff are available to assist you with copying and faxing 24 hours per day. Laptops are available for guest use. Complimentary WiFi is also provided.

Complimentary Recreation Center Pass

Registered hotel guests may request complimentary passes to the Durango Community Recreation Center located just north of the Strater Hotel on Main Avenue. The center offers two indoor pools, a hot tub, indoor track, basketball court, and full workout facilities.

Dry Cleaning Service

Same-day service is available Monday through Friday. Pick-up is at 8:00 a.m. and items are returned by 5:00 p.m. the same day.

Room Service

Room service is available nightly through our award-winning Mahogany Grille.


*The historic Strater Hotel, and all its outlets, are nonsmoking facilities-no smoking of any kind is allowed.
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